Packet types: message, segment, datagram, frame
Elastic apps are delay-tolerant but loss-sensitive
Handoff - mobile client moving from beyond the range of one AP into the range of another AP
PCM (Pulse Code Modulation) - speech encoding technique with a sampling rate of 8k samples per second and 8 bits per sample, giving a rate of 64 kbps
Policing mechanisms: criteria: average rate, peak rate, burst size